EMERGE 2020 Information and Resources

The Financial Health Network has been closely monitoring the recent developments with COVID-19, commonly known as coronavirus. Our commitment to the health and safety of our community is our highest priority, so we have made the difficult but necessary decision to cancel our EMERGE conference, scheduled for May 5-7, 2020 in Atlanta, Ga.

I’m already registered. Does my registration get refunded?
If you have purchased a ticket for EMERGE, we will be issuing full refunds. All refunds will be automatically initiated on Tuesday, March 10. Please note that refunds generally take between 5-7 business days to process. You will receive a confirmation email once the refund has been processed. Questions? Please contact Mesha Bailey, Senior Events Associate at emerge@finhealthnetwork.org or (312) 881-5874.

I’m a Financial Health Network Member. Does my EMERGE pass get refunded?
If you registered for EMERGE using a pass or code that was provided as part of your 2020 membership, you will not be refunded. Please reach out to your Financial Health Network relationship manager. If you need your relationship manager’s contact information, log into the Member Portal.

I already booked my flights to Atlanta. What can I do to get a refund?
Many airlines are currently waiving cancellation and/or change fees. Please visit your airline’s website or travel insurance provider for more information on updated change and cancellation policies.

I already booked my hotel. What should I do to cancel?
The Atlanta Marriott Marquis’ cancellation policy allows all guests to cancel up to 3 days prior to the scheduled day of arrival to avoid a one-night cancellation charge. Please call the hotel directly at (404) 521-0000 or online under “manage existing reservation.’

I’m a sponsor of EMERGE – what happens now?
We appreciate your support of EMERGE and your understanding of this situation. We’re taking this opportunity to explore a few options to offer our unique EMERGE content and experiences to our community, including both live and digital events, later in 2020. We are also looking forward to returning with an even more exciting event in May of 2021. A member of our team will be in touch with you shortly to discuss next steps related to your sponsorship. If you have any immediate questions, please reach out to Julie McCullough, Events Manager at jmccullough@finhealthnetwork.org or (312) 995-1529.

When’s EMERGE 2021?
Emerge 2021 will take place May 11-13, 2021 at the Omni La Costa Resort & Spa in San Diego, California. Sign up to stay in the know on what’s coming next with EMERGE.

I have more questions. Who can I contact?
Please call (312) 995-1500 and follow the prompts for your inquiry. You may also email us at emerge@finhealthnetwork.org.